IFACTO FOOD SOLUTIONS pays attention to protecting your privacy and personal data in all its business relationships. IFACTO FOOD SOLUTIONS respects the confidentiality of your personal data and processes it in accordance with Belgian data protection laws and this Privacy Policy.
- Scope of this Privacy Policy
This Privacy Policy is intended to inform you about how iFacto Food Solutions handles personal data, what information we collect about users of our websites, online applications, apps, and mobile platforms (online services), and how we evaluate and subsequently use, transfer to third parties, or otherwise process that data.
“Personal data” means any data that can identify a natural person. The term “processing” includes, among other things, the collection, recording, organization, storage, updating, modification, retrieval, consultation, use, dissemination or making available in any way, alignment, combination, archiving, deletion, or destruction of personal data.
This Privacy Policy applies to iFacto Food Solutions NV, Veldkant 35B, 2550 Kontich, BE, VAT BE 0848.622.613. It applies when you visit our offices, websites, use our apps and online tools, or use our services. It does not apply to online services provided by third parties. - Collection of Personal Data
2.1 Personal data you provide to us
Normally, providing personal data is not necessary to use our online services. If we collect personal data (name, address, or email address) within our online services, this is done on a voluntary basis. For example, if you wish to receive our offers, we need your email address and information that allows us to ensure that you are the owner of the email address provided.
2.2 Data / personal data collected automatically
For data security and to make our online services user-friendly, we collect non-personal data related to the use of our online services. For example, we collect information about which internet browsers and operating systems are used, the number of visits to our site, the average time spent on the site, and which pages were visited.
Such automatically collected data is not linked to data from other sources. However, we reserve the right to investigate such data retrospectively if we receive concrete indications of unlawful use of our systems and services.
2.3 Cookies and Web Beacons
Our online services use so-called “browser cookies” and “web beacons.” Cookies do not harm your computer. They are small text files with settings that help make our online services more user-friendly, effective, and secure. Cookies also enable certain usage features. According to the law, we may store cookies on your device if they are strictly necessary for the operation of the site. For all other types of cookies, we require your consent.
Our online services mainly use “session cookies,” which are automatically deleted when the browser is closed. From time to time, we also use “persistent cookies,” which remain on your device until they expire or are manually deleted. They allow us to recognize your browser on a subsequent visit.
Some cookies are placed by third-party services displayed on our pages. For more details about “third-party cookies,” we refer you to the privacy policies of the respective service providers.
You can configure your browser or device privacy settings to notify you when a cookie is sent, allowing you to decide whether to accept it. You can also choose not to accept cookies, either generally or in specific cases, or to automatically delete cookies when closing the browser. Please note that some features of our online services may not function properly if cookies are disabled. For more information, visit aboutcookies.org.
In addition to cookies, we also use “web beacons” (also called “page tags”) to analyze the effectiveness of our website. For example, our HTML emails may contain a web beacon that informs us whether the email was opened. This helps us improve our online services and tailor email content to user preferences. Our regular emails do not contain web beacons.
2.4 Web Analytics
To continuously improve our applications and usability, some of our online services use web analytics and social plugins listed below. The data used for this is not personal data.
Google Analytics: Google Analytics, a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, uses cookies to analyze your use of our online services. Data collected by cookies is usually transferred to and stored on a Google server in the USA. Due to IP anonymization, your IP address is truncated within EU and EEA member states before transmission. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there. Google uses this information on behalf of the provider to evaluate your use of online services, compile reports, and provide other services related to website and internet usage. The IP address transmitted by your browser is not combined with other Google data. You can prevent cookies via browser settings, but this may limit functionality. You can also install a browser plugin to prevent data collection: https://tools.google.com/dlpage/gaoptout?hl=en. More information is available at https://policies.google.com.
2.5 Social Media and Web Presence
IFACTO FOOD SOLUTIONS collaborates with various social media providers. As part of this collaboration, your browser is automatically connected to the selected service provider (e.g., Facebook) when you use the relevant service. For example, your IP address, cookies, and other information are sent to the relevant service provider if you have previously visited their website. We prevent this data transfer as much as possible, and it only occurs when you interact with the social media network. If you are logged in to the relevant social media platform, it may link your visit to our website to your user account.
In addition, we use plugins (such as the Facebook icon) from various platforms. By clicking on the respective icon, you consent to communication with the respective platform and the transfer of information (e.g., IP address) to the respective service provider. By activating a plugin, the respective social network receives the information that the browser has accessed the corresponding page of our website. This is also the case if you do not have an account or are not logged in. This information (including the IP address) is sent directly from the browser to a server of the respective social network and stored there.
If you are logged into one of the social networks during your visit to our website, the social network can directly associate your visit to our website with your network account using the plugin that is active at the same time. If you interact with the plugins, for example by clicking the “Like” button or posting a comment, the corresponding information is also sent directly to a social network server and stored there. The information may also be published on the social network and displayed to your Facebook friends or X followers. The purpose and scope of data collection, as well as the further processing and use of the data by the respective social network, along with your relevant rights and settings options for protecting your privacy, can be found in the data protection information of the respective social network.
This THINKME ICT website uses so-called social plugins (“plugins”) from the following social networks:
Facebook – plugins (“Share button”): You can recognize plugins from Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, by the Facebook logo or the “Share button”. Click here for an overview of Facebook plugins: http://developers.facebook.com/docs/plugins/.
When you use our online services, the plugin establishes a direct connection between your browser and the Facebook server. This notifies Facebook that you have used our online services with your IP address. If you click the Facebook “Share” button while logged into your Facebook account, you can link the content of our online services to your Facebook profile. Facebook can then associate the use of our online services with your user account. We would like to point out that, as the provider of the online services, we have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook’s privacy policy at https://www.facebook.com/policy.php. If you do not want Facebook to link your use of our online services to your Facebook user account, please log out of your Facebook user account.
YouTube – YouTube is operated by Google, specifically by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you use one of our online services that includes a YouTube plugin, a connection to the YouTube servers is established, and information about the online services you are using is transmitted to the YouTube server. If you are logged into your YouTube account, you can allow YouTube to link your browsing activity directly to your personal profile. You can prevent this by logging out of your YouTube account. For more information about YouTube’s use of user data, please consult YouTube’s privacy policy at https://www.google.com/intl/en/policies/privacy/.
X – The X service is provided by X Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use X and the “retweet” feature, the online services you use are linked to your X account and shared with other users. At the same time, data is transmitted to X. We would like to point out that, as the provider of the online services, we are not informed of the content of the transmitted data or its use by X. For more information, please refer to X’s privacy policy at http://X.com/privacy. You can change the privacy settings of your X account at: http://X.com/account/settings.
LinkedIn – The provider of the LinkedIn network is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Whenever you access one of our online services that includes LinkedIn features, a connection is established with the LinkedIn servers. LinkedIn is informed that you are using our online services, along with your IP address. When you click the LinkedIn “Recommend” button while logged into LinkedIn, your use of our online services can be linked to you and your user account. Please note that, as the provider of our online services, we are not aware of the content of the data transmitted or how LinkedIn uses it. For more information, please refer to LinkedIn’s privacy policy at: https:// www.linkedin.com/legal/privacy-policy
Instagram – Instagram is part of Facebook. Instagram is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For more information, see Facebook, or consult Instagram’s privacy policy at: https://help.instagram.com/155833707900388
Pinterest – The provider of Pinterest is Pinterest Inc., 651 Brannan Street, San Francisco, CA 94103, USA. Whenever you use one of our online services with Pinterest features, a connection to the Pinterest servers is established. When you click to share an image on Pinterest, Pinterest uses cooer of our online services, we are not aware of the content of the data transmitted or its use by Pinterest. For more information about Pinterest’s privacy policy, please visit: https://policy.pinterest.com/nl/privacy-policy - Use of personal data
In principle, we process and use your personal data exclusively for the specified purposes. These include, in particular: surveillance cameras. These images are stored solely for the purpose of ensuring the safety of people and property and to prevent misuse, fraud, and other violations. We indicate the presence of cameras with pictograms.
Provision, improvement, and support of our online services: This includes data analysis, the identification of usage trends, as well as calculations and statistics regarding user access patterns.
Marketing: Your personal data will only be used for marketing purposes if you have consented to such use. In this case, your data will be stored for the duration of the campaign, unless longer storage is legally permitted for other reasons. You may withdraw your consent to use personal data for marketing purposes at any time. See section 5 for more information.
Training/events: When registering for training sessions or events, we request a limited amount of personal data. This data may be requested by government agencies.
Use of the contact form: If you use the contact form to request information, the information you provide in the contact form, including your contact details, will be used to process your request and stored for future reference in case further questions arise. If necessary to process your request, we may also share your personal data with third parties. Your personal data will be stored for the duration of the request’s processing and for a maximum period of 3 years after completion of the processing, unless longer storage is legally permitted for other reasons.
Job openings: Job applications contain personal data (e.g., resume, contact details, etc.). We may use such personal data (see point 4) to decide whether to offer you a job or to respond to your cover letter. Only if you have explicitly consented will we retain your data for a maximum period of 5 years after the conclusion of the application process or the employment relationship, unless longer storage is legally permitted for other reasons.
Contract fulfillment and management: To fulfill incoming orders, we use third-party services to which we send your data solely for the purpose of fulfilling the order. In connection with such transactions, you may be contacted for customer satisfaction surveys or for market research purposes. If you ask us not to use your data for further contact, we will certainly respect your request.
Protection of property and other rights: If we have reason to believe that the rights of IFACTO FOOD SOLUTIONS, its suppliers, customers, or third parties are or may be compromised, we may use and disclose your personal data to protect such rights. Furthermore, we reserve the right to disclose your personal data when such disclosure is required by law or ordered by the competent authorities in the context of proceedings to protect the aforementioned rights.
Data Consolidation: From time to time, the personal data you provide may be compared with or consolidated with (i) data from our existing records (online and offline), (ii) data acquired from a legal predecessor, or (iii) data from other sources.
To ensure security: You may also be filmed by our security cameras in and around our offices. - Sharing and Disclosure of Personal Data
Depending on the type of interaction you have requested (e.g., responding to a call, placing an order, requesting services or information, etc.), your data may be shared with third parties involved in the fulfillment of orders (e.g., mail-order companies, courier services, banks, etc.). We may also be required to disclose personal data to comply with legal requirements or to enforce rights and agreements.
Sharing data with third parties: To fulfill certain orders and provide certain services, we work with external service providers (e.g., shipping carriers). They are only permitted to use or transmit the data collected and processed by us for the purpose of fulfilling the order or providing the service by IFACTO FOOD SOLUTIONS.
Compliance with laws and similar obligations: We will disclose your personal data to (i) enforce or comply with laws, regulations, government orders, or mandatory measures, (ii) detect and prevent security threats, fraud, or other malicious activities, (iii) protect and enforce the rights and property of IFACTO FOOD SOLUTIONS or third parties, and (iv) protect the rights and personal safety of our employees and third parties. - Right to information, correction, right of withdrawal, and deletion of your personal data
You have the right to request information in writing about your personal data stored by us. In addition, you also have the right to correction, deletion, suppression, or restriction of processing, and the right to file a complaint with the data protection authority. We ask that you direct such requests and any other questions to (support@starfood365.com)
IFACTO FOOD SOLUTIONS has 45 days to respond to your request. Please note that this period only begins once IFACTO FOOD SOLUTIONS has received your request in writing and has all the information required to fulfill your request.
If you have any reason to believe that IFACTO FOOD SOLUTIONS has not handled your request correctly, please first contact the person in charge at IFACTO FOOD SOLUTIONS so that we can review the matter with you.
If IFACTO FOOD SOLUTIONS does not respond to your request, refuses it, or if the response does not meet your expectations, you have the right to file a complaint with the data protection authority via contact@apd-gba.be - Data Security
Our employees are trained to handle confidential data properly.
The number of employees at our company who have access to your personal information is limited and carefully selected. These employees are granted access to your personal information only to the extent necessary for them to perform their duties properly.
IFACTO FOOD SOLUTIONS also uses various technical data security measures (encryption, passwords, firewalls, etc.) to ensure the confidentiality and integrity of your personal data.
Given the nature of the internet, we would like to draw your attention to the fact that there may be security gaps in data transmission via the internet (e.g., email communication) and that complete protection of data against access by third parties is not possible. - Contact
For questions about this privacy policy, the processing of your data, or exercising your rights, please contact:
Jimmy Carvers (jimmy.carvers@ifacto.be) - Liability
Although IFACTO FOOD SOLUTIONS strives to keep the information on this website as accurate and up-to-date as possible, its website or apps may still contain technical inaccuracies or typographical errors. IFACTO FOOD SOLUTIONS may, at any time, make improvements and/or changes to the information on this website or to the app. For complex calculations, we recommend that you consult a specialist in the field to receive specific advice.
Regardless of the purpose for which the information provided by the website or the app is used, IFACTO FOOD SOLUTIONS makes no representations regarding the appropriateness, reliability, suitability, or accuracy of the information, technical drawings, products, services, links, and associated graphic elements contained on this website. All information, technical drawings, products, services, links, and associated graphic elements on this site are provided “as is,” with IFACTO FOOD SOLUTIONS offering no guarantees whatsoever, including regarding the quality of the information provided, the suitability of the information for a particular purpose, the ownership and authenticity of photographic material, or intellectual property rights such as copyrights, photo rights, etc.
IFACTO FOOD SOLUTIONS cannot under any circumstances be held liable for
– direct or indirect damages (including loss of data, loss of use, loss of profits, …) arising from or related to the use or operation of this website, or the inability to use it the provision or failure to provide services
– damages related to any information, products, services, links, and associated graphic elements obtained through this website/app or resulting from the use of this website/app
– regardless of whether it concerns contractual liability, liability arising from tort or quasi-tort, or strict liability.
Some countries or jurisdictions do not allow the exclusion of liability for indirect damages, so this limitation may not apply to you. If you are dissatisfied with all or part of this website, or if you do not agree with these Terms of Use, your sole remedy is to cease using this website.